When you engage with our services, we collect information that helps us provide better educational experiences. Not everything is automatically gathered—some information you provide directly when filling out forms or communicating with our team.

Personal Information You Provide

• Contact details including name, email address, phone number when you enquire about courses
• Mailing address for sending course materials or certificates
• Portfolio submissions and photographic work samples for course applications
• Educational background and experience level to help tailor learning paths
• Payment information processed through secure third-party providers

Automatically Collected Data

Our website collects technical information to improve functionality and user experience. This includes IP addresses, browser types, device information, and pages visited. We use this data to understand how people navigate our site and where we might improve things.

Your data serves specific purposes related to providing educational services. We're not in the business of selling information or using it for unrelated marketing campaigns.

We occasionally send emails about upcoming courses or changes to existing programmes. If you'd rather not receive these, you can opt out at any time through the unsubscribe link in any email.

We're selective about who gets access to your information. Sharing only happens when necessary to deliver our services or comply with legal requirements.

Service Providers We Work With

Some operational aspects require specialist partners. Payment processing goes through certified financial services providers. Email communications use reputable mailing platforms. Website hosting relies on secure cloud infrastructure providers. These companies only access data necessary for their specific function and are contractually obligated to protect it.

Legal Obligations

In rare situations, we might need to disclose information to comply with UK law, respond to legal proceedings, or protect the rights and safety of our students and staff. This isn't something that happens regularly, but transparency requires mentioning it.

UK data protection legislation gives you substantial control over your personal information. These aren't just theoretical rights—we've designed systems to make exercising them straightforward.

To exercise any of these rights, contact us at [email protected]. We'll respond within one month and won't charge a fee unless your request is manifestly unfounded or excessive.

Protecting your information involves multiple layers of security. We use industry-standard encryption for data transmission and storage. Access to personal data is restricted to staff members who genuinely need it for their work, and they're trained in data protection principles.

Technical Safeguards

• SSL/TLS encryption for all data transmitted through our website
• Secure database storage with encrypted backups
• Regular security audits and vulnerability assessments
• Firewall protection and intrusion detection systems
• Multi-factor authentication for staff accessing sensitive systems

Organisational Measures

Our team follows strict data handling procedures. Paper documents containing personal information are stored securely and shredded when no longer needed. Digital files have access controls based on job responsibilities. We maintain incident response procedures for addressing potential data breaches.

Despite our best efforts, no system is completely impenetrable. If a breach affecting your data occurs, we'll notify you and the relevant authorities as required by UK law.

We don't keep your information indefinitely. Retention periods depend on why we collected the data and legal requirements we must follow.

Active Student Records

While you're enrolled in courses, we maintain your complete records to provide educational services and support. This includes contact information, course progress, portfolio submissions, and communications history.

After Course Completion

Following course completion, we retain certain information for six years to comply with UK accounting and tax regulations. This includes payment records, invoices, and basic enrollment details. Educational records like portfolio submissions are kept for three years to support potential future applications or reference requests.

Marketing Communications

If you've opted into receiving educational updates but haven't enrolled in courses, we'll keep your contact details for two years. After that period, we'll ask if you'd like to continue hearing from us. No response means we'll delete your information.

Our website uses cookies—small text files stored on your device that help the site function properly and remember your preferences.

Essential Cookies

These are necessary for basic website functionality. They enable you to navigate pages, access secure areas, and use features like enquiry forms. Without these cookies, parts of the site simply wouldn't work. We don't ask permission for essential cookies because they're required for operation.

Analytical Cookies

We use analytics tools to understand how visitors interact with our website. This helps identify which content is most useful and where people encounter difficulties. The data collected is aggregated and anonymous—we can't identify individual visitors from this information.

Managing Cookie Preferences

Your browser settings allow you to control or delete cookies. Most browsers let you block all cookies, accept only certain types, or receive notifications when cookies are being set. Be aware that disabling cookies might affect website functionality and your user experience.

Our courses are designed for adults, and we don't knowingly collect information from anyone under sixteen years of age. If you're under sixteen and interested in our programmes, please have a parent or guardian contact us on your behalf.

Should we discover that we've inadvertently collected data from someone under sixteen without appropriate parental consent, we'll delete that information promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

Privacy practices and legal requirements change over time. We review this policy regularly and update it when necessary to reflect operational changes or new legal obligations.

Significant changes will be communicated through email to enrolled students and prominently displayed on our website. The "Last Updated" date at the top of this page shows when the most recent modifications were made.

Continuing to use our services after policy updates indicates your acceptance of the changes. If you disagree with modifications, you can exercise your data rights or discontinue using our services.